Skip to main content

Posts

Showing posts from February, 2008

Learn the Business of Auditing Telephone Bills and Correcting Billing Errors

Most Fortune 500 Companies don’t have a dedicated telecom auditor on staff and they rely on the information they obtain from their carriers. Over the years each CFO I’ve talked with thought that their Accounts Payable or telecom department was reviewing their bills and that surely any errors would be caught easily by their employees. Over the past 14 years we’ve seen only a handful of Corporations with an accurate inventory and even those audits still contained billing errors and tariff violations. Here is another question you should consider: Do you think Corporations and mid sized companies have time to ensure that their advertised lines are working properly? I’ve touched on some money making opportunities above but I’m sure you are still skeptical, so here are more details. Most companies have late fees, but having late fees might mean that an Accounts Payable Department is extremely busy and can't pay all the bills prior to the due date. An Accounts Payable employee doesn’t hav...

Learn the Business of Auditing Telephone Bills and Correcting Billing Errors – Here’s How

If you think you are overwhelmed by telephone bills and contracts as a consumer, how do you think Corporations keep track of their phone bills? If you can’t be certain all your telephone calls on your bills are correct, just imagine having tens of thousands of bills paid monthly with out anyone reviewing them or analyzing them! Most Fortune 500 Companies don’t have a dedicated telecom auditor on staff and they rely on the information they obtain from their carriers. During the past 14 years we’ve seen only a handful of Corporations with an accurate inventory of all their phone and data lines. Do you think Corporations and mid sized companies have time to check their advertised lines monthly, or even annually? I’ve disclosed several opportunities above, but I think you may still be skeptical so here are further details. Most companies have late fees, but having late fees might mean that an AP Dept. is extremely busy and can't pay all the bills prior to the due date. Some bills may b...

Telecom Contracts: Is This Where The Money Is?

Let’s talk about how most people envision telecom expense and their budget. They get their bills and someone approves them for payment then they are off to the Accounts Payable department for payment. Most business aren’t aware that there could be many ways to reduce their expense (without carrier changes required) since everything appears to work correctly and nothing jumps out when they do look at their telecom bills. When looking at the telecom budget the CFO may call the provider and ask about contracts and rates, as these are the biggest ways to affect the bottom line quickly (they think). We telecom auditors are of a different mindset. We have been auditing and investigating bills for years, and we know, based upon experience what works, and what doesn’t. Barbara Clements, President and founder of Auditel Inc. says “For almost fifteen years we have focused on telephone and telecom expense auditing. We have seen how companies change providers, and modify their contracts year after...

Your Telecom Bills May Be Wrong - Did you Choose Consulting, Outsourcing?

There are many telecommunications auditing companies and consulting firms "cherry picking bills," focusing on specific high dollar billing errors. They're either unaware of other tariffs, or they're not interested in a full clean up. Our company has provided detailed audits since 1990. We still produce full service audits, though they do take more time and manpower to accomplish. We analyze all the bills, present you with Auditel Telecom Software listing your advertised numbers, additional lines, circuits, alarm lines, modems, Internet services, contracts, etc. We are one of the few companies to offer telecom auditing plus telecom training. Many Purchasing Managers need training in order to make accurate decisions that affect their telecom bills. With the added knowledge they're more confident and can now work as a team with their Telecom Service Manager discussing their needs with their providers.With so many large corporations outsourcing their bill payment and ...